Biography

Maria Donnelly is the Client Relations Director at Luks, Santaniello, Petrillo, Cohen & Peterfriend, a Florida Corporate and Insurance Defense Law Firm. She brings over 40 years of experience in various research and analytical positions working in Quality Assurance and the IT Industry as an Operations Analyst, Research/Analyst, Market Intelligence Program Leader and Focus Group Moderator. She has strong business analytic skills serving as a Statistics Lab Teaching Assistant in the use of SPSS-X in earlier years. Maria is a member of the firm's Diversity & Inclusion Committee.

In her role as Client Relations, she is a service advocate on behalf of clients and works with the firm’s Administration team, Attorney Compliance Officers and Relationship Partners. In this capacity, she is a resource in client team meetings presenting data and assisting members in assimilating claims analytics and leveraging the information in portfolio management.

In 2019, Maria spoke at the Claims and Litigation Management Alliance's (CLM) Litigation Management Symposium on Law Firm Innovation in Chicago. The CLM brought together innovators and leaders in litigation management for a one day symposium at Loyola University. The symposium featured presentations and round table discussions to share and exchange ideas on innovation in litigation management. Maria spoke on new tools in claims portfolio management and leveraging dashboards to assist attorneys in resolving matters. In 2020, Maria worked with panelist speakers at The Gavel National Claims Defense Network in developing speaking sessions on New Paradigms of Collaboration in a Digital World and on Artificial Intelligence in Legal Services.

Maria also conveys the firm’s capacity and value to clients, responding to RFP’s from prospective clients, developing the firm’s brochures and airport advertisements, serving as co-editor for Legal Update, the firm’s quarterly newsletter and administering the firm’s website.

Maria earned a Bachelor of Arts Degree, summa cum laude from Boston College. She is a member of the Alpha Sigma Nu National Jesuit Honor Society.

Experience

Awards & Honors

• Alpha Sigma Nu National Jesuit Honor Society
• Graduated summa cum laude.

Education

• Boston College, B.A., summa cum laude, 1982.

Professional/Civil Memberships

• The Gavel National Claims Defense Network
• The Claims and Litigation Management Alliance (CLM)

Verdicts

Verdicts

Presentations

Presentations and Speaking Engagements

Publications

Articles