Maria C. Donnelly
Client Relationship Officer & Strategic Initiatives
Fort Lauderdale
954.847.2936 | This email address is being protected from spambots. You need JavaScript enabled to view it.
"Our innovative practice areas are helping lead the industry in advancing the scale and sophistication with which law firms approach litigation."
Maria C. Donnelly
She p
Contact
Contact Information
110 S.E. 6th Street
STE 1401
Fort Lauderdale, FL 33301
Biography
Maria Donnelly serves as Client Relationship Officer & Strategic Initiatives at Luks and Santaniello. With more than 43 years of experience in research, analytics, operations, quality assurance, and information technology, she brings a strategic, data-driven perspective to client service and firm innovation.
As a member of the firm's AI Innovation Lab and governing board, Maria collaborates with administrative leadership to develop and implement innovative services, programs, and technology initiatives that strengthen the firm’s infrastructure and advance its strategic capabilities.
Throughout her career, Maria has held positions as Operations Analyst, Research Analyst, Market Intelligence Program Leader, and Focus Group Moderator. Her strong analytical background includes serving as a statistics lab teaching assistant specializing in SPSS-X.
In her role as Client Relationship Officer, Maria serves as a client advocate, working closely with the firm’s Administration team, Attorney Compliance Officers, and Relationship Partners. She provides claims data analysis and strategic insights that help clients and team members in evaluating trends and exposure, and in leveraging data-driven insights.
In 2019, Maria spoke at the Claims and Litigation Management Alliance's (CLM) Litigation Management Symposium on Law Firm Innovation at Loyola University in Chicago. She presented on new tools in claims portfolio management and leveraging data dashboards to support litigation strategy and outcomes.
Maria also plays a key role in communicating the firm’s capabilities and value to clients and prospective clients. In this capacity, she responds to RFPs, develops firm CVs and airport advertising campaigns, serves as co-editor of the firm’s Legal Update publication, oversees administration of the firm’s website, and conceptualizes and proposes conference speaking topics and thought leadership initiatives.
Maria earned a Bachelor of Arts Degree, summa cum laude from Boston College. She is a member of the Alpha Sigma Nu National Jesuit Honor Society.
Experience
Awards & Honors
- Alpha Sigma Nu National Jesuit Honor Society
- Graduated summa cum laude.
Education
- Boston College, B.A., summa cum laude, 1982.
Professional/Civil Memberships
- The Gavel National Claims Defense Network
- The Claims and Litigation Management Alliance (CLM)
Presentations
Presentations and Speaking Engagements
- ABA Model Diversity Survey (MDS) Summit
- Cyber Risk Management And Business Continuity Plans (January, 2022)
- The Weaponized Jury – Kill or be Killed (January, 2023)
- Artificial Intelligence in Legal Services: The Gavel National Conference IV
- New Paradigms of Collaboration in a Digital World: The Gavel National Conference IV
- Litigation Management Symposium(Chicago): Claims and Litigation Management Alliance
- Changemaking Initiatives in Value Portfolio Management: The Gavel National Conference III
- Emerging Technology in Claims and Litigation: The Gavel National Conference III 1/22/2019